Privacy Policy
Effective February 6, 2026
Personal Information We Collect
We collect contact details, project descriptions, property access notes, and communication history when you submit a form, call, or email Rock Renos Plus. For emergency work, we may record photos to document site conditions and completed repairs.
How We Use Your Information
Your information is used to schedule consultations, prepare estimates, deliver renovation or repair services, send project updates, and process invoices. We may also send service reminders or important notices related to your project.
Sharing and Disclosure
We do not sell your personal information. We share details only with trusted subcontractors or suppliers who need the information to perform contracted work, and only under confidentiality obligations. We may disclose information if required by law or to protect our legal rights.
Data Retention
Project records are retained for up to seven years to comply with legal, tax, and warranty obligations. After that period, records are securely deleted unless you request continued retention for ongoing services.
Security
We use industry-standard safeguards, including encrypted storage and role-based access, to protect your information. No system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us. If you opt out of certain communications, we may still send service or billing messages required to complete your project.
Updates to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted here with a revised effective date. Continued use of our services after changes signifies acceptance.
Contact
For privacy questions or requests, email info@rockrenosplus.ca or call 905-867-0930.